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A Nigerian B2B healthtech and logistics company digitizing pharmaceutical supply for pharmacies and hospitals across Africa.
100M medicines delivered annually · 450+ employees · about 100 vehicles
The company started as healthtech without the tech: pharmacies called a number, the team scrambled to source medicines, and the software came after the operation was understood.
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Samuel Okwuada combined pharmacy experience, a software studio and pharmaceutical supplier relationships to build Remedial Health in Nigeria. The trigger was the 2020 Lagos lockdown: pharmacies and hospitals could operate, but the open markets where they bought medicines were closed. Pharmacies began calling the number on his medicine packaging, asking for small quantities that his import business had not been set up to sell. Remedial's first version had no software. Customers called or used WhatsApp, and the team manually sourced and delivered products. The technology followed the operation: customer, sales-agent and driver apps plus an ERP for procurement, warehouse inventory, pick-and-pack, barcodes and scanning. The company now has more than 450 people, about 100 vehicles on the road, three warehouses and a stated throughput of 100 million medicines annually. The interview describes more than $50 million raised and a business that also has to own pharmaceutical logistics because dedicated cold-chain infrastructure is scarce.
Remedial's first customers were pharmacies and hospitals already experiencing an urgent supply problem. During the Lagos lockdown, the markets they normally used were closed, but healthcare businesses still had to serve patients.
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Data credibility: The episode's host and opening description report that Remedial Health has raised over $50 million, employs more than 450 people, operates about 100 vehicles and delivers 100 million medicines annually to thousands of pharmacies and hospitals. Samuel Okwuada personally confirms the team, vehicle and operating complexity, and explains the manual-to-software evolution. These scale figures are creator/interviewer-reported and founder-accepted in conversation; the transcript provides no audited revenue, margin, customer count reconciliation or independent verification.
The first Remedial transaction arrived as a manual B2B order: a pharmacy or hospital contacted the team by phone or WhatsApp, requested a medicine, and the team scrambled to source and deliver it. There was no customer app, no driver app and no ERP at the beginning.
The flywheel is operational reliability. More pharmacy orders create better demand data, which improves procurement and inventory placement; better availability makes pharmacies order again; repeat orders justify warehouses, drivers and software.
Samuel's hardest stretch came before the operating model was proven and again whenever scale exposed a new failure. Pharmaceutical importation took roughly three years of registration and regulatory hurdles, while capital was tied up in products that could not move.
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