Refund & Cancellation Policy
Effective July 24, 2026
Cancel anytime, in one click
Go to your account page and open Manage subscription. Cancelling stops all future charges immediately. You keep Pro access until the end of the period you have already paid for — we do not cut you off mid-month.
7-day refund on your first payment
If Pro isn't what you expected, email us within 7 days of your first payment and we will refund it in full. No form to fill out, no reason required. Refunds go back to your original payment method and typically appear within 5–10 business days depending on your bank.
Renewal charges
Monthly renewals are generally non-refundable, because you can cancel at any time before a renewal date. That said, if you were charged for a month you clearly did not use — for example you forgot to cancel and never signed in — email us and we will make it right. We would rather refund you than have you dispute a charge.
Billing errors and service failures
Duplicate charges, an unexpected amount, or Pro features failing to unlock after payment are always refunded in full once verified. Contact us and we will investigate the same day we see your message.
If we shut down
If we discontinue the service, we refund the unused portion of every active subscription.
How to reach us
Email contact@provenstartups.com from the address on your account. We reply within 2 business days.