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Text Request gives businesses a shared platform to manage customer texting, reviews, and payments.
6,000 businesses · about 15,000 locations
Fewer bars = easier, cheaper, or faster for an AI-assisted solo builder. Editorial judgments based on the case details.
Text Request is B2B software that lets businesses manage text conversations as a team. It expanded from shared SMS into reviews, payments, and related messaging products. Co-founders Brian and Rob built the company without outside investment. The founder said the business crossed $10M ARR the prior year and was aiming for about $15M ARR by the end of the interview year. It served about 6,000 businesses, roughly 15,000 locations, and 50,000 users, with 40 employees. The first million ARR took about five years. The company began with a restaurant service idea, then found stronger willingness to pay among franchise brands and home-service businesses. By 2020 it had crossed $3M ARR, and later growth accelerated as the product expanded and competitors exited or changed direction.
4 more sections — how the first customers came, how the first dollar landed, what turned the flywheel, and how they got through the silent stretch. Members read all of it.
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Join the Unicorn Club — $5/moCancel anytime, in one clickData credibility: Revenue, customer, location, user, and team figures are self-reported by co-founder Brian in the interview. The $15M ARR figure was a target for the end of that year, not a confirmed result; the founder said the company had crossed $10M ARR in the prior year.